Contact Us

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Contact Stryker Retail
CONTACT
Stryker Retail · Get In Touch

WE’RE
HERE
FOR YOU.

Got a question about an order, a product, or anything else? We’re real people — reach out and we’ll get back to you.

💬
WhatsApp Support
CHAT WITH US
The fastest way to reach us. Send us a message on WhatsApp and we’ll respond during business hours.

081 446 3877
Open WhatsApp →
📧
Email Support
DROP US A LINE
For order queries, returns, complaints, or general enquiries — email us and we’ll get back to you within 1 business day.

supportcare@strykerretail.com
Send Email →
📍
Registered Address
WHERE WE’RE BASED
We’re an online store — no walk-ins. But we’re a real, registered SA business with a real address.

Block C, Mabopane
Tshwane, 0190
South Africa
🏢
Business & B2B
BULK ORDERS & BUSINESS
Looking to place a bulk order, become a supplier, or discuss a B2B or government procurement arrangement?

info@strykerretail.com
Stryker Business →
Operating Hours

WHEN WE’RE
AVAILABLE.

We respond to all queries during business hours. WhatsApp messages received outside hours will be answered the next business day.

⚡ Avg. response time: within 4 hours
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 17:00
Friday 09:00 – 17:00
Saturday 09:00 – 13:00
Sunday Closed
Public Holidays Closed
Quick Answers

COMMON QUESTIONS

Where is my order?

Track your order at any time using our order tracking page. You’ll also receive tracking updates via email once your order ships.

How long does delivery take?

Standard delivery across South Africa takes 3–7 business days depending on your location. Remote areas may take slightly longer.

How do I return a product?

Visit our Returns Policy page for full details. You can also WhatsApp us directly to initiate a return.

Do you ship to Botswana and Namibia?

Yes — visit bw.strykerretail.com for Botswana orders and na.strykerretail.com for Namibia orders.

What payment methods do you accept?

We accept all major credit and debit cards, EFT, and other payment methods via PayFast — South Africa’s trusted payment gateway.

Can I place a bulk or business order?

Yes — visit business.strykerretail.com or email info@strykerretail.com for B2B and bulk order enquiries.

Still need help?
WE’VE GOT YOU.
JUST REACH OUT.